The following terms and conditions apply to all website design/development services provided by Webtown Ltd. to the Client.
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
Charges for services to be provided by Webtown Ltd are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. Webtown Ltd reserves the right to alter or decline to provide a quotation after expiry of the 30 days.
Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of fifty percent of the project quotation total before any work is undertaken. Payment of the balance due is required after completion of the web design/development work and prior to upload to the server or release of materials to the client and / or their assignees.
Payment for services is due by bank transfer, cheque, credit / debit card or cash. Bank details will be made available on invoices.
3. Client Review
Webtown Ltd will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Webtown Ltd otherwise within ten (10) days of the date the materials are made available to the Client.
4. Turnaround Time and Content Control
Webtown Ltd will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at a date agreed with Client upon Webtown Ltd receiving full payment. In return, the Client agrees to delegate a single individual as a primary contact to aid Webtown Ltd with progressing the commission in a satisfactory and expedient manner.
During the project, Webtown Ltd will require the Client to provide website content; text, images, movies and sound files & any other content proposed for the website design.
5. Failure to provide required website content:
For Webtown Ltd to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasion we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.
This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed timeframe, and we are delayed as a result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimisation we require the text content for your site in advance so that the SEO can be planned and completed efficiently.
If the client agrees to provide us with the required information and subsequently fail to do so within one week of project commencement, we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, the client should not give the go ahead to start until they are ready to do so.
NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on the proposed website. These pages should have the same titles as the agreed website pages.
Using our content management system the client has the facility to keep their website content up to date themselves.
Invoices will be provided by Webtown Ltd upon completion but before publishing the live website. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid seven days after the date of the invoice will be assessed and may incur a service charge in the amount of the higher of one and one-half percent (1.5%) of the total amount due or €50 per month .
7. Additional Expenses
The Client agrees to reimburse Webtown Ltd for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc. These additional expenses will not be incurred without written consent for the client.
8. Web Browsers
Webtown Ltd makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer, Google Chrome, etc.).
The Client agrees that Webtown Ltd cannot guarantee correct functionality with all browser software across different operating systems.
Webtown Ltd cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website completion and publication. As such, Webtown Ltd reserves the right to quote for further design or coding to enable functionality with updated browser software.
Accounts unpaid seven (7) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Webtown Ltd’s web space, Webtown Ltd will, at its discretion, remove all such material from its web space. Webtown Ltd is not responsible for any consequential losses or loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Clients with accounts in default agree to pay Webtown Ltd reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Webtown Ltd in enforcing these Terms and Conditions.
Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty days.
All Webtown Ltd services may be used for lawful purposes only. The client agrees to indemnify and hold Webtown Ltd harmless from any claims resulting from their use of our service that damages the client or any other party.
The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Webtown Ltd the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Webtown Ltd permission and rights for use of the same and agrees to indemnify and hold harmless Webtown Ltd from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Webtown Ltd that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.
13. Standard Media Delivery
Unless otherwise specified in the project quotation, these terms assume that any text will be provided by the Client in electronic format (ASCII text files delivered on USB stick or via e-mail or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by Webtown Ltd to return to the Client any images or printed material provided for use in creation of the Client’s website, such return cannot be guaranteed.
14. Design Credit
A link to Webtown Ltd will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 10% of the total development charges will be applied. When total development charges are less than €5000, a fixed fee of €500 will be applied. The Client also agrees that the website developed for the Client may be presented in Webtown Ltd portfolio & other advertising avenues.
15. Access Requirements
If the Client’s website is to be installed on a third-party server, Webtown Ltd must be granted temporary read/write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.
16. Post-Placement Alterations
Webtown Ltd cannot accept responsibility for any alterations caused by a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.
17. Domain Names
Webtown Ltd may purchase domain names on behalf of the Client. Payment and renewal of all domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Webtown Ltd. The Client should keep a record of the due dates for payment to ensure that payment is made in good time.
These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.
19. Governing Law
This Agreement shall be governed by Irish Law.
Webtown Ltd hereby excludes itself, its Employees and or Agents and assignees from all and any liability from:
- • Loss or damage caused by any inaccuracy;
- • Loss or damage caused by omission;
- • Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the website;
- • Loss or damage to clients’ artwork/photos, supplied for the site, immaterial as to whether the loss or damage results from negligence or otherwise.
The entire liability of Webtown Ltd to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.
In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid provisions.