Frequently Asked Questions (FAQ)

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I am totally new to his “website thing”. How does the whole process work?

Never fear, we are here to help. By submitting an enquiry form we will get in touch with you and walk you through the process in a simple easy to understand manner.

How long has Webtown been building website?

Webtown was established in 2009 by CEO Niall Harding. You can learn more on our About page.

How much does a website cost?

The cost of a website can vary depending on various factors, just like the cost of a house may vary. For a no obligation quote please send us an enquiry.

How does the payment process work?

The basic websites must be paid in full before commencement. All showcase and e-commerce websites must pay 50% on order and 50% on completion prior to going live.

What kind of businesses do you work with?

We work with a broad range of company types (small start ups, large corporations, non profits, B2B, B2C and more) across many industries (technology, food, apparel, health and beauty, camps, travel, finance, arts, fair trade and more).

How long does it take to build a website?

We generally allow a four week turnaround from date of receiving all content. This may vary for larger websites.

Can I choose my own domain name?

Yes, we will assist you in checking the availability of the domain you would like.

Am I restricted to any specific domain?

No. We recommend you buy a .ie, .com and .co.uk etc. in your preferred domain where possible. It prevents competition from buying them, and also the search engines prefer to point to local domains.

Who will I work with during the project?

This is a great question to ask and you should ask it of any web design and development firm you are considering. Many firms outsource work to freelancers or interns etc. Some firms give little or no access to clients who want to speak directly with their designers or developers. Our clients work tightly with our team, during your project and at all stages of the process from start to finish.

Are you contactable by telephone?

Yes. You can telephone our office Monday to Friday from 9am – 5.30pm. After hours just email and we will contact you ASAP.

What platform do you build your websites on?

We build the majority of our websites on WordPress, but can also provide custom built websites depending on your requirements.

Can you help me update my existing website that another web firm built?

No. We only support websites we have fully built. We have this policy so that we can 100% stand over everything that we craft. There are issues of liability of multiple programmers touching the same code over time.

Can you help me write content for my website?

Yes. We will need to know the basic information about your company for example When was your business first established? What services you provide? etc. We then will help you develop on this information.

Can you help me source photos for my website?

Yes. If you do not have any photos, we can source generic stock images for your website or recommend how you can get the best photos for your purpose.

Can you teach me how to update and manage my website?

Yes. We will teach you how to upload images and update information on your website. You will get full induction and support to allow you to fully manage your content on your website.

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